Privacy Policy

Last Updated: Feb 3, 2026

1. Information We Collect

Depending on how you use the Service, we may collect:

  • Account information such as name, email, business name, and tenant identifiers
  • Billing details that are handled and stored by third-party payment processors
  • Customer-entered data including customers, vehicles, invoices, work orders, documents, and notes
  • Usage information such as IP address, browser, device type, referring URLs, and application logs

2. How We Use Information

We use collected data to provide and maintain the Service, process payments, monitor and improve performance, enhance security, and communicate important updates or notices related to your account.

3. Tenant Data Ownership

  • Tenants own their business and customer data.
  • Data is logically isolated per tenant within our multi-tenant infrastructure.
  • We do not sell tenant or customer data.

4. Customer Data Roles

When you store customer or lead information in LedgerDo:

  • You act as the data controller.
  • LedgerDo operates as a data processor.
  • You are responsible for obtaining lawful consent and providing any required notices to your customers.

5. Data Sharing

We share information only with trusted providers who help us operate the Service, such as payment processors, hosting and infrastructure partners, customer support tools, and legal authorities when required by law.

6. Cookies and Tracking

We use cookies and similar technologies for authentication, session management, and analytics. Disabling cookies may limit or break core functionality.

7. Data Security

We use reasonable safeguards, including encrypted connections, tenant isolation, access controls, and monitoring. No system is 100% secure, so please use strong passwords and enable additional security controls when available.

8. Data Retention

We retain data while accounts are active, for a reasonable period after termination, and as otherwise required by law, contract, or legitimate business needs. You may request deletion where permitted and technically feasible.

9. GDPR Rights (EU/EEA Users)

If you are located in the European Union or European Economic Area, you may request:

  • Access to the personal data we process about you
  • Correction, deletion, or restriction of processing
  • Data portability
  • Objection to certain processing activities

Submit GDPR requests by contacting us using the details below. We may require verification before fulfilling requests.

10. CCPA Rights (California)

California residents have the right to request disclosure of the categories of data collected, request deletion of personal information (subject to certain exceptions), and opt out of data sales. LedgerDo does not sell personal information as defined by the CCPA.

11. Children’s Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us so we can delete it.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be posted here, and continued use of the Service after changes become effective constitutes acceptance.

13. Contact

Email: support@ledgerdo.com
Company: LedgerDo
Website: https://ledgerdo.com